Business Process Improvement


The University of Ottawa Professional Development Institute offers a unique professional development program that weaves Lean, Six Sigma, Constraint Theory and Deliverology into a Business Process Improvement Certificate combining knowledge with innovative ways of thinking and doing business, so that you can apply both to real-world situations and achieve results.

Focusing on clients’ needs, this approach uses data-driven tools, team-based decision making and rigorous methodology to solve problems related to quality, time, cost, waste and value, ensuring both efficiency and effectiveness. You will learn how to streamline processes, improve business performance and supercharge your career.

uOttawa PDI also offers a Certificate in Business Process Improvement.


Courses offered

Click on the course titles below to view their full description and schedule.