Certificate in Business Process Improvement

Program Overview

This program equips participants with tools, tips, techniques, and problem-solving from the areas of continuous improvement as well as Lean, Six Sigma, and into process design. You will be exposed to a client-focused approach, with emphasis on data-driven tools, team-based decision-making, and rigorous methodology to solve problems related to quality, time, cost, and waste. You will concentrate extensively on creating value for the team, the client, and end users. This program will help you to consider efficiency and effectiveness, while moving you towards effortless work. You will learn methods to streamline your own processes, to improve business performance, and supercharge your career.

Learning Outcomes

At the end of this program, participants will be able to:
  • Create a vision and a strategy for process improvements
  • Strategize to mobilize the stakeholders related to a process
  • Follow each of the six possible paths used to address process opportunities and problems
  • Work collaboratively on process improvements
  • Apply more than two dozen tools Design, refine or fix processes

New Accelerated Program

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Certified Program

The certificate's core courses are recognized by the Project Management Institute (PMI) ®.

They count towards the PDUs (Professional Development Units) / contact hours required to attain or maintain Project Management Professional (PMP) ® or another PMI designation.