Business Process Improvement Resources

The University of Ottawa Professional Development Institute strives to provide practical resources and tools to further knowledge and education outside of the classroom.  This resource page is offered exclusively to participants working towards the Certificate in Business Process Improvement. Visit this resource page frequently as content will be updated regularly.

 

Resource  Download 
 A SIPOC diagram is a tool used to identify all relevant elements of a process improvement project before work begins (Define, Measure, Analyze, Improve, Control).  SIPOC MS Excel Template
 Failure Mode Effect Analysis  Excel Template
 A3 Report  PowerPoint
  5S Workplace Scan Checklist  Excel Template
 VARK Learning Assessment  PDF Template
  BPI Intro Web References  MS Word 
 BPI Champion Web References   MS Word 
 BPI Problem Solving Web References   MS Word 
BPI Personal Efficiency  MS Word