Description

This course will help participants streamline their own work, offering them major benefits. Participants will be exposed to strategies to improve their work performance by not wasting time with inefficiencies. You will be able to hone your skills at process improvement. This course will help you elevate your credibility as someone who can make work more efficient, effective, and effortless. You will learn methods to better predict your workload and prevent overload, burnout, or rust out. Ultimately, this course offers you tools that will help your internal and external clients get consistent high-quality results.

Prerequisite: BPI: An Introduction

Learning Outcomes

At the end of this course the participant will be able to:
  • Apply the core tools used in 5S
  • Streamline your environment to support your work
  • Manage your workflow better
  • Tackle complex or lengthy tasks strategically
  • Eliminate productivity thieves
  • Recognize progress markers
  • Establish impacting priorities

Duration

6 hours

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Instructors

Jeffry Morgan, M.Ed., has spent the last 3 decades running the third largest cultural touring agency worldwide and has done business in more than one-third of the world. Jeffry’s keen sense of observation and formal background in teaching make him particularly gifted at expressing leadership and management principles through examples and language that all of us can relate to. He has authored a compendium of management and leadership techniques as well as numerous articles.

Francine Durivage is a bilingual Performance Enhancement Specialist with over 20 years of experience. She has worked internationally helping organizations and governments redefine and refine their high impact objectives and delivery. Francine holds a MPM (Master of Project Management), an MCOD (Master Certificate in Organizational Development) and a B.A. in Psychology. Her energy and effective leadership enable her to strategically address the needs of today's project manager, sponsor and team members in a practical and engaging way.

 

Access a Continuum of Learning

By completing the Certificate in Business Process Improvement, you will be equipped with the tools, tips, techniques, and problem-solving from the areas of continuous improvement as well as Lean, Six Sigma, and into process design.

You will experience a client-focused approach emphasizing data-driven tools, team-based decision-making, and rigorous methodologies to solve challenges related to quality, time, cost, and waste. The program centers on creating substantial value for teams, clients, and end-users alike. It will enhance your ability to prioritize efficiency and effectiveness, making your work more seamless. You will learn strategies to streamline processes, improve business performance, and accelerate your career growth.

The knowledge, skills, and abilities you acquire through this program are complementary to other offerings in uOttawa PDI’s portfolios, including Project Management