Description

Develop your writing confidence and boost your credibility in the workplace. This intensive course will teach you how to write well-organized, effective emails and letters as well as other basic business documents. You’ll learn that writing is a business process, one best mastered in five essential steps. As it covers these five steps, the course will teach you how to plan your communications, structure and present your texts, make your ideas flow, and get your messages across with clarity and impact.

The Basics of Business Writing course involves lecture and hands-on exercises, offering you ample opportunity to practice what you learn and receive immediate feedback from your peers and the instructor.

Learning Outcomes

  • Understanding the five-step writing process
  • Understanding what readers want
  • Organizing ideas to make the reader's job easier
  • Selecting proper openings and closings
  • Getting the reader’s attention—and keeping it
  • Overcoming writer's block
  • Composing and placing key messages and emphasizing important information
  • Helping readers understand your meaning
  • Constructing effective paragraphs
  • Establishing flow with transitions
  • Writing good-news emails and informative emails
  • Capitalizing on layout to convey meaning and simplify the reader’s task
  • Adopting proper tone and vocabulary
  • Editing and reviewing business documents

Duration

12 hours

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Instructor

Badou Bousso teaches the intelligence behind language. A translator, editor, linguistic engineer, and language educator with more than 20 years of experience across multiple continents and sectors, he facilitates workshops, conference sessions, university lectures, and community learning with equal rigour and energy. His sessions challenge participants to examine what language actually does — how it builds trust, crosses cultures, and shapes the systems we work in. Fluent across several languages, with deep expertise in English and French, Badou teaches at the intersections where real communication happens.

 

I will be able to apply all of these techniques in my writing at work and at home.