Description

Online content has broken free of traditional structures. People don’t read web sites: they scan them. You have only a few seconds to grab their attention and direct them to the information they are looking for. If they find it, they expect content delivered clearly and efficiently. If they don’t find information quickly or if they encounter boggy writing, they will look for the information elsewhere. While it is the technical web designer’s job to build in good navigation and provide clean page design, you can support the web designer’s goals with by understanding how your content fits in the bigger picture.

This course focuses on writing to meet the needs of a web audience. It will help you develop an effective web writing style that avoids common pitfalls. It will show you how to break up and organize information to prevent information overload and allow your audience to “grab and go.”

Learning Outcomes

At the end of this course the participant will be able to:
  • Understanding how web users read Writing to meet your audience’s needs;
  • Repurposing print documents for the web;
  • Writing lean content;
  • Using plain language;
  • Checking and improving your website’s usability;
  • Designing for diversity and special audiences;
  • Optimizing for search.

Duration

12 hours

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Caroline Gravel, M. Sc., M.A., has been working as a professional writer and publications manager for more than 20 years. As publications manager, she has led a variety of large projects ranging from complete website overhauls to writing technical guidance in support of government regulations. She facilitates writing workshops at the University of Ottawa Professional Development Institute, for the Executive MBA program at the Telfer School of Management, and has taught technical writing at uOttawa’s Département de français.


Access a Continuum of Learning

By completing the Certificate in Communications and Marketing program, you will have the tools and knowledge needed to help build reputational value and to solve business challenges faced by private and public organizations.

The Certificate in Communication and Marketing program stands as a crucial component within the continuum of learning opportunities offered by the University of Ottawa Professional Development Institute (uOttawa PDI). This program focuses on fostering skills in communication planning, crisis communications, social media strategy, promotional writing, and other essential topics, contributing significantly to individuals' skill development within the learning ecosystem.

Writing Skills

Strategy and Innovation

Interpersonal and Supervision

Personal Effectiveness

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