Description

This course introduces participants to a proven model for strategic communication planning. The CARE Model focuses the planning on the four elements of strategic communication: the Change the organization wants to bring about; the Audiences with whom it must communicate to succeed; the Resources it can deploy for the campaign; and the external Environment in which the campaign will take place.

Participants will learn how to think strategically and plan effectively. Participants will discover proven planning tools and research approaches and use these to develop an actual strategic communication plan. The instructor will help you make solid, strategic decisions throughout the two-day workshop.

Learning Outcomes

At the end of this course the participant will be able to:
  • Focus your communication effort on the most important changes that need to be brought about;
  • Identify the key audiences for the campaign and learn about them so you can customize the plan to better reach and motivate them;
  • Assess your communication resources so you can leverage your strengths (i.e., resources you have that are of high quality and in abundance), while you overcome weaknesses (i.e., resources that are lacking in quality or supply);
  • Scan the external environment to identify and capitalize on the changes and trends in the external environment that can make it easier for your campaign to succeed (aka opportunities) while mitigating the threats that will make it harder to succeed;
  • Develop a complete strategic communication plan and present it to clients and colleagues clearly and effectively.

Duration

12 hours

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Bernard Gauthier, PhD is a seasoned strategic communicator with considerable experience in crisis communication. He served as an Executive Counsel and later CEO of one of Ottawa’s largest PR agencies, and now works as an independent advisor in strategic planning and communication for clients in the private, public and not-for-profit sectors. Fluently bilingual, Bernard is the author of Strategic Communication in Canada (2018), in which he introduced his CARE Model for strategic communication planning. For more than 25 years, Bernard has taught degree-level courses at Carleton University, the University of Ottawa, and Conestoga College.


Access a Continuum of Learning

By completing the Certificate in Communications and Marketing program, you will have the tools and knowledge needed to help build reputational value and to solve business challenges faced by private and public organizations.

The Certificate in Communication and Marketing program stands as a crucial component within the continuum of learning opportunities offered by the University of Ottawa Professional Development Institute (uOttawa PDI). This program focuses on fostering skills in communication planning, crisis communications, social media strategy, promotional writing, and other essential topics, contributing significantly to individuals' skill development within the learning ecosystem.

Writing Skills

Strategy and Innovation

Interpersonal and Supervision

Personal Effectiveness

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