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February 11, 2019
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9am-4pm
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Overview and Context: Strategic Communications & Change
- Discovering the landscape of change and transformation
- Exploring the enabling role of strategic communications
- Strategic planning in a world that keeps changing
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February 12, 2019
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9am-12pm
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Overview of the Results Map for Strategic Communications & Consultative Skills
- Introducing the Results Map process and tools
- Raising your game through consultative skills
- Aligning objectives & outcomes
- Audience profiling
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1pm-4pm
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The Nature of Change: A Primer
- The personal impact of change
- Organizational patterns in change
- Overview of change management methodologies
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February 13, 2019
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9am-12pm
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Best Practices in Change Communications
- What makes change communications different?
- Techniques and tactics for facilitating change through communications
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February 27, 2019
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9am – 4pm
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The Change Agent's Toolkit
- Introducing a step-by-step process for change management using the Change Agent's Toolkit
- Principles of change leadership
- Working with resistance
- Building resilience
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February 28, 2019
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9am-12pm
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Focus on Culture Change
- Exploring organizational culture
- Crafting strategies for advancing culture change
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1pm-4pm
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Making Evaluation Work
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Evening Social/networking activity
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March 1, 2019
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9am-4pm
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Action Learning Case Study & Certificate Presentations
- Change communications planning lab
- Presentations
- Building a community of practice
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