Program Director & Lead Instructor

“Sometimes there is a blurred line between communications and change communications. What I’ve learned in this program has created a clear distinction and a solid grounding on both concepts – things that are sometimes abstract have been made super clear.”

– Cindy Orti, Treasury Board Secretariat

Caroline KealyCaroline Kealey, B.A. Hons, M.A.

Caroline Kealey is the head and heart of Results Map®.

Caroline is internationally recognized as a leading communications strategist, change facilitator, trainer and author with over 20 years of experience in her field. She is known as a “communicator’s communicator” for her unique insights and first-hand experience into the challenges and potentials of the role.

As Principal and Founder of Results Map®, Caroline has built her practice based on lasting partnerships with her clients. Through deep collaboration and an unparalleled ability to find clarity in complexity, she helps organizations chart a course toward new levels of performance and impact in communications. Her clients include the House of Commons, Universities Canada, Bayer, the Government of Northwest Territories and the United Nations.

She is driven by her unrelenting passion to set communications teams up for success by creating innovative tools, practical knowledge products and game-changing workshops.

Caroline is a pioneer in working at the intersection between strategic communications and change. Named an International Association of Business Communicators (IABC) All Star presenter, she has won national and international awards in strategic communications and change, including IABC’s global Best of the Best and Distinguished Service awards.

A graduate of the Wharton School of Business executive program in Leading Organizational Change, Caroline is a Certified Change Management Professional (CMP) and is certified in the Conner Partners’ Strategy Execution methodology. She is fluently bilingual in English and French and holds a B.A. with Highest Honours in Communications and an M.A. in Political Science.


Program Schedule

Consider joining the next program cohort. 

See the full program schedule


The program is designed around a combination of practical instruction, hands-on exercises, case studies and peer learning.

See the full curriculum

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