Minutes Made

Does the thought of taking minutes at a meeting overwhelm you? Have you ever read the minutes of a meeting that you attended and found that they did not correspond to your memory of what actually happened? Neither of these experiences is unusual. In this one-day course, participants will learn how to record minutes accurately and to maintain a balance between brevity and sufficient data so readers are well-informed but not overloaded with information. The course will also spend some time on agenda preparation. There are several opportunities to practice various aspects of recording minutes, including recording minutes from an actual, although brief, meeting.

  • Topics
  • Audience
  • Instructor
  • Characteristics of effective minutes

  • Listening skills while recording

  • Tips to help you stay focused during a meeting

  • The do’s and don’ts of taking minutes

  • Understanding quorum and parliamentary procedure

  • Which items must be recorded and which should not be recorded

  • Safe shortcuts to use

  • Effective writing skills — clarity, coherence, brevity, active verbs

  • Using a computer to record minutes

  • What happens after the meeting

  • Creating a useful agenda

  • Teleconferencing issues and tips

  • Anyone who has to take minutes of meetings

Elva Keip has designed and delivered courses in the adult education field for over 25 years.  She relies on her experience and extensive research, along with her dynamic presence and sense of humour, to provide superb training in a variety of areas, such as facilitation, writing (basic, advanced and web), competencies interviewing, policies and procedures, and briefing notes. A key focus in all her courses is the effective use of plain language. Elva also offers one-on-one coaching for individuals who prefer a personal approach to their skills development.

“I found this session to be extremely effective. I have taken away many tips and will implement them.”

Online Distance Learning 

Certain sessions of this course are now offered online via live video conferencing. Online session are indicated in parenthesis in the box below.

Register today by selecting an online session.


Select a session

Minutes Made (Online Session)
March 9, 10, 2022
9:00 - 12:00
Minutes Made (Classroom session)
June 1, 2022
9:00 - 16:00

Group Training

Our courses and certificate programs, delivered exclusively to your employees, offer different levels of training customization to meet your organization’s specific requirements.

To discuss your training needs, please click here to submit a request for a group training.

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