“You manage things, you lead people.”
Rear Admiral Grace Murray Hopper
As leaders, we are often surprised by how many things must be managed daily in a workplace. Typically, most will interact with their staff only on a transactional basis. This approach is sure to do one thing - make people not want to work for those leaders. The bottom line is that people need to be led, not managed so, the question is when to lead and when to manage?
This one-day interactive workshop will explore two key elements, Managing and Leading. It will enable you to differentiate between the two and identify when to use the right approach within the context of day-to-day challenges such as delegating, employee performance and conflict resolution.
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Gabriel Chartier M.A., M.M.M., M.S.M., C.D. is a retired Canadian Armed Forces (CAF) commissioned officer and senior educator with over 30 years proven experience specializing in organizational leadership, human interaction, team building, and emotional intelligence. Skilled in bringing learning to life, Gabriel develops session plans and provides training to staff with varying levels of need including front line leaders. His presentation style is energetic, anecdotal and learner focused. Gabriel is a consummate, dedicated professional who understands the leadership challenges that organizations face today.