Effective Management of Project Stakeholders
A great deal is said about the need to manage the people associated with a project (Stakeholders), but little is ever provided by way of guidelines on how to do it. This course is full of helpful tools and techniques that guide you from the beginning of the project, when you identify the stakeholders, to a successful end. You will examine the process of identifying stakeholders and analyzing their diverse roles and investments in the project. You will also learn how to get the right people involved at the right time and prevent enthusiasm for the project from ebbing.
You will be introduced to strategies for ranking requirements to ensure that the most important requirements are considered when you make trade-off decisions. In addition, you will learn how to achieve better results through clear, open, honest communication that meets the needs of your stakeholders and minimizes misunderstandings. The techniques you will learn for managing your stakeholders and accommodating their styles, interests, and needs will increase project buy-in and enhance project success.
No prerequisite required
This course can provide up to 6 PDUs / contact hours towards attaining or maintaining the Project Management Professional (PMP)® designation. Participants must submit the request to PMI via the Continuing Certification Requirements System (CCRS).
Professional Development Units are allocated according to the number of training hours completed by the student and may be granted by increments of 0.25 PDU for each 15 minutes of training. A participation certificate will be given to students who attend a minimum of 75% of the course.
Understand the need for Stakeholder Management and Stakeholder Engagement
Appreciate the needs to Identify and Engage Stakeholders Early in the Project Process
Recognize 10 Key Principles that guide Stakeholder Management
Identify Who are Stakeholders and Where They Fit into the Plan
Understand the needs and develop a process (often unique) to Gather Information required to Engage, Build Relationships with and Manage Stakeholders
Explore the needs to satisfy Key Stakeholders and Communicate appropriately
Review a complete set of Charts and Forms dealing with a Sample Stakeholder Management Engagement
- Mid- to high-level project and program managers and directors
Jeffry Morgan, M.Ed., has spent the last 3 decades running the third largest cultural touring agency world wide and has done business in more than one-third of the world. Jeffry’s keen sense of observation and formal background in teaching make him particularly gifted at expressing leadership and management principles through examples and language that all of us can relate to. He has authored a compendium of management and leadership techniques as well as numerous articles.
A great training session, very interesting!
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