Delegation underpins a style of management that allows the members of your team to use and develop their skills and knowledge to their full potential. Without delegation, you lose their full value. Good delegation is primarily about entrusting your authority to others. This means that they can act and initiate independently, and that they assume responsibility with you for certain tasks. However, if something goes wrong, you remain responsible since you are the manager. The trick is to delegate in such a way that things get done but do not get off track. Success in delegation is measured not by how you go about delegating, to whom you delegate, or how often you delegate, but by the results you achieve through delegation.
Join this workshop and receive a full set of tools and techniques for enhancing your results. You will get the practice required to go back to your workplace and deal with regular delegation, with delegating to groups and to “difficult” people, and with delegating “problems.” Effective delegation does not just add to your achievements: it multiplies them.
This workshop is recognized by the Project Management Institute (PMI)® and as such will provide 6 PDUs (Professional Development Units) / contact hours towards attaining or maintaining the Project Management Professional (PMP)® designation.
Professional Development Units are allocated according to the number of training hours completed by the student and may be granted by increments of 0.25 PDU for each 15 minutes of training. A participation certificate will be given to students who attend a minimum of 90% of the course.
*PMI is a registered mark of the Project Management Institute, Inc.
Learning the 5 steps to effective delegation
Review the classic functions of management including empowerment
Develop strategies to deal with barriers and fears to delegation
Define the types of responsibilities that can and cannot be delegated
Learn to match the person to the task
Use situational leadership and personality through the DISC lens
Explore how to deal with resistance and push-back
Know what to consider when delegating to a group
Explore how to influence peers to accept delegation
Understand how proper controls prevent loss of control
Apply a delegation matrix
Consider how best to conduct a delegation meeting
Give the support required
Provide recognition, reinforcement, and rewards
- Managers, supervisors, project managers and team leaders who have direct subordinates or who work in a team environment
Jeffry Morgan, M.Ed., has spent the last 3 decades running the third largest cultural touring agency world wide and has done business in more than one-third of the world. Jeffry’s keen sense of observation and formal background in teaching make him particularly gifted at expressing leadership and management principles through examples and language that all of us can relate to. He has authored a compendium of management and leadership techniques as well as numerous articles.
“The instructor kept our interest throughout the day. Very well done!”
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