Developing Your Negotiation Skills
Negotiation is essential to a productive work environment. It provides the mechanism for reaching agreements between people, organizations and countries. Negotiation also helps prevent conflict and improve the quality of workplace relationships.
Learn strategies focused on discovering individual perspectives and interests, and applying techniques that engage cooperation and joint problem solving. These strategies will help you put together and suggest mutually satisfying solutions in a wide variety of circumstances. By exploring your personal characteristics as they relate to negotiation, you will develop the skills required to encourage respectful relationships with colleagues and adversaries alike. At the end of this workshop, you will have a better grasp of the communication and negotiation skills that promote mutually beneficial agreements, the resolution of conflicts and the overall satisfaction of everyone concerned.
Discovering the merits of negotiation
Understanding the negotiation process
Planning and preparing for negotiations
Analysing the situation from different perspectives
Assessing the relative power of the stakeholders in reaching a negotiated solution
Communicating effectively during negotiations
Behaviours that foster win-win solutions
Taming the difficult negotiator
Developing your negotiation strategy for success
- Anyone who must negotiate when problem-solving, and when working on tasks, projects, or conflict prevention
Nathan Lockhart, M.A., CEC, is a learning professional and certified executive coach with more than 20 years of experience. He has provided one-on-one coaching to executives on a range of topics related to leadership and communications. He has also delivered more than 500 workshops to organizations in the private and non-governmental sectors and to more than 60 federal departments, including all three central agencies. A former employee of Health Canada and the Privy Council Office, Nathan’s knowledge spans a number of important disciplines including public policy development, negotiation, issues management and strategic communications. He is a dynamic public speaker with a strong understanding of workplace challenges and demands facing today's professionals.
"This was my first time with the Professional Development Institute. it was excellent!"
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