Developing Your Facilitation Skills

Even the most successful groups or teams may not know how to solve a problem or address a difficult issue. A skilled facilitator can assist in these and other situations by helping groups and teams work effectively so that they can identify and develop shared solutions.

An essential element of facilitation is establishing and following a process so individuals can hear and understand others and be heard and understood at the same time. As facilitation can significantly increase group and team productivity and performance, the ability to facilitate is an essential competency for anyone who wants to better work with and lead others.

Through a combination of practical lessons, discussions, and hands-on experiential exercises, participants will enhance both their knowledge of facilitation and ability to facilitate.

  • Topics
  • Audience
  • Instructor
  • Facilitation continuum

  • Steps in facilitation
  • Essential facilitator behaviours and skills

  • Facilitation stages: how to use the process to achieve results

  • Stages of group development and facilitator role at each stage

  • Addressing difficult participant behaviour

  • Troubleshooting specific situations

  • Anyone who may be called upon to facilitate an activity
  • Anyone who wants to enhance their ability to work with and lead others

Nathan Lockhart, M.A., MCATD, has more than 20 years of professional experience as an advisor, manager and trainer. A former employee of Health Canada and the Privy Council Office, his knowledge spans a number of important disciplines including policy analysis and development, negotiation, issues management and adult training and development. Nathan is a dynamic public speaker with a strong understanding of the workplace challenges and demands facing today's professionals. In addition to publicly available workshops, he has provided training to more than 30 federal departments and agencies as well as organizations in the private and non-governmental sectors.


Online Distance Learning 

Certain sessions of this course are now offered online via live video conferencing. Online session are indicated in parenthesis in the box below.

Register today by selecting an online session.


Select a session

Developing Your Facilitation Skills (Online session)
October 19, 20, 21, 22, 2021
9:00 - 12:00

Group Training

Our courses and certificate programs, delivered exclusively to your employees, offer different levels of training customization to meet your organization’s specific requirements.

To discuss your training needs, please click here to submit a request for a group training.

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