Professional Development Institute
Developing Your Facilitation Skills
Even the most successful groups or teams may not know how to solve a problem or address a difficult issue. A skilled facilitator can assist in these and other situations by helping groups and teams work effectively so that they can identify and develop shared solutions.
An essential element of facilitation is establishing and following a process so individuals can hear and understand others and be heard and understood at the same time. As facilitation can significantly increase group and team productivity and performance, the ability to facilitate is an essential competency for anyone who wants to better work with and lead others.
Through a combination of practical lessons, discussions, and hands-on experiential exercises, participants will enhance both their knowledge of facilitation and ability to facilitate.
- Topics
- Audience
- Instructor
Facilitation continuum
- Steps in facilitation
Essential facilitator behaviours and skills
Facilitation stages: how to use the process to achieve results
Stages of group development and facilitator role at each stage
Addressing difficult participant behaviour
Troubleshooting specific situations
- Anyone who may be called upon to facilitate an activity
- Anyone who wants to enhance their ability to work with and lead others
Nathan Lockhart, M.A., MCATD, has more than 20 years of professional experience as an advisor, manager and trainer. A former employee of Health Canada and the Privy Council Office, his knowledge spans a number of important disciplines including policy analysis and development, negotiation, issues management and adult training and development. Nathan is a dynamic public speaker with a strong understanding of the workplace challenges and demands facing today's professionals. In addition to publicly available workshops, he has provided training to more than 30 federal departments and agencies as well as organizations in the private and non-governmental sectors.
Online Distance Learning
Certain sessions of this course are now offered online via live video conferencing. Online session are indicated in parenthesis in the box below.
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Group Training
Our courses and certificate programs, delivered exclusively to your employees, offer different levels of training customization to meet your organization’s specific requirements.
To discuss your training needs, please click here to submit a request for a group training.
