Decision Making: A Systematic Approach

Organizations are made from a series of decisions linking people to implementation. Decisions are the signals that set the pace and direction of an organization. The success — or failure — of an organization is directly linked to its ability to consistently make good decisions.

Decision making is the process by which we create the future. Given that the future is unpredictable and information is always incomplete, we can increase our chances of success by using time-tested systematic approaches. This workshop is a practical approach to the art and science of decision making. Using recognized tools and techniques, we will demystify the decision making-process and plainly outline the steps to making smarter choices.

  • Topics
  • Audience
  • Instructor
  • Decision making as a process

  • Building a context for success

  • Framing the problem

  • Defining objectives

  • Identifying alternatives

  • Addressing consequences

  • Managing trade-offs

  • Dealing with uncertainty

  • Risk tolerance

  • Linked decisions

  • Individual psychological traps

  • Organizational traps

  • Process improvements

  • Resources and tools

  • Public service directors, managers and mid-level program and policy public servants who need to improve their decision making ability
  • Federal, Provincial/Territorial, and Municipal public service employees with responsibility for allocation of human, physical, and financial resources
  • Professionals seeking to improve their decision making record of success and avoid common traps

Peter Norman Levesque, KSJ, MA, is a consultant, teacher and social entrepreneur based in Ottawa. He has over thirty years of experience working with the public, private and non-profit sectors on issues of innovation, strategy and knowledge sharing. His career has included success as an entrepreneur, a leader in creating research and knowledge mobilization programs and a founder of many non-profit organizations. He has served as deputy director of knowledge products and mobilization at SSHRC, knowledge exchange specialist at CHEO and chair of knowledge management at the Ontario Neurotrauma Foundation. He currently serves on several boards of non-profit organizations. When not teaching at the University of Ottawa, he serves as president of the Institute for Knowledge Mobilization and maintains a busy consulting practice. Peter is an experienced and sought after speaker, facilitator, and commentator on issues of education, research, knowledge and strategy.

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