Coaching - Developing Skills for Powerful Conversations

Coaching can help you create positive change and achieve extraordinary results. This course will help leaders learn and practice coaching skills that foster engagement and support their employees so that they perform optimally.

During online in-person video learning, participants will also engage in offline learning in the form of readings and questions for reflection that will be discussed during the in-person video sessions. These readings and assignments will be given between the virtual sessions to be completed for the following day.

Some of the benefits of coaching include improved productivity, enhanced decision-making skills, increased interpersonal effectiveness, and the ability to set and achieve objectives.

  • Topics
  • Audience
  • Instructor
  • Introduction: Learn about a model of coaching

  • Distinguish between the role of coach and that of mentor

  • Powerful conversations: Learn how to ask questions that bring about change

  • Identify your coaching strengths and areas for improvement

  • Understand the connection between emotional intelligence and coaching

  • Practice your coaching skills

  • Directors, supervisors and managers who wish to become more effective leaders by coaching their employees

Nikki Clarke, M.A., ACC, is a professional coach and has a wide range of experience working in both the public and private sector. She has worked in human resource management in the high tech sector and as a coach with federal public sector employees and students at the University of Ottawa. She is certified as a coach through the International Coaching Federation and coaches professionals and executives in the areas of leadership development, effective communication, emotional and social intelligence, optimal performance, leading teams, transitions and career development. She has delivered numerous courses to various government departments and agencies, private sector employers and presented at both provincial and national conferences.

Online Distance Learning 

Certain sessions of this course are now offered online via live video conferencing. Online session are indicated in parenthesis in the box below.

Register today by selecting an online session.


Select a session

Coaching - Developing Skills for Powerful Conversations (Classroom session)
March 30, 31, 2022
9:00 - 16:00
Coaching - Developing Skills for Powerful Conversations (Online session)
June 6, 7, 8, 9, 2022
9:30 - 12:00

Group Training

Our courses and certificate programs, delivered exclusively to your employees, offer different levels of training customization to meet your organization’s specific requirements.

To discuss your training needs, please click here to submit a request for a group training.

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