Business Process Improvement for Project Champions
Prerequisite: Business Process Improvement: An Introduction
Change in the way we do things in organizations is a project in itself. But with change, there is resistance. The project champion’s job is getting the team or organization ready to undertake change, but it is not a job we can do alone and it requires knowledge tools for rapid change planning and project management.
This one-day course will guide you through planning, executing, monitoring, adjusting and closing a successful Lean project. We will address questions such as how to secure management support and engage others essential to project success. You will gain hands-on experience with tools for scoping a project and managing team engagement. These tools include a team protocol, communications plan and step-by-step project champion roadmap.
* This course is recognized by the Project Management Institute (PMI)®. It counts towards the PDUs (Professional Development Units) / contact hours required to attain or maintain Project Management Professional (PMP)® or another PMI designation.
PDUs are based on training hours completed by the student and are only credited to students who attend 90% of the course.
Starting a Lean project
Involving the right people
Building buy-in and collaboration
Lean project charter
Developing a communication plan
Understanding Lean tools such as the process selection matrix, project desirability matrix, skills matrix, visual management, strategy deployment and process audit report
- Anyone who is or wishes to be responsible for successful Lean initiatives. This workshop is designed for employees at any level looking to develop the skills necessary to get a project started and/or oversee its successful deployment.
Daniel Wong, BSc, MBA, PMP, PSM I, has specialized in IM/IT for more than 25 years, in both the private and public sectors and has consulted in the not-for-profit and charitable organizations. He draws on his experience in program delivery, people development, financial management and inter-ministerial partnerships.
Daniel is recognized as a seasoned project manager and scrum master where he has led various technical teams to deliver complex IT projects and business transformation in a large-scale decentralized operational and multi-client organization.
In addition, he has noteworthy experience in internal audit, environmental data analysis and coaching in continuous improvement, performance management and strategic thinking. Daniel is particularly effective in building partnerships between business and IT communities.
Kate Wetherow, BFA, PMP, has over 15 years not-for-profit experience in education and operations at organizations at the community, national and international levels. Kate has a unique blend of skills as a knowledge management specialist, project manager and Lean Green Belt in business process improvement. Her particular expertise is in organizational learning, where she works to strengthen integration among departments, improve workflow efficiency and apply collaborative tools to facilitate seamless information exchange. Kate coordinates the Ottawa Knowledge Mobilization Community of Practice.
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