Business Process Improvement for Project Champions
"Business Process Improvement: An Introduction" is a prerequisite to this course.
Change in the way we do things in organizations is a project in itself. But with change, there is resistance. The project champion’s job is getting the team or organization ready to undertake change, but it is not a job we can do alone and it requires knowledge tools for rapid change planning and project management.
The time we spend together will guide you through planning, executing, monitoring, adjusting and closing a successful process improvement project. We will address questions such as how to secure management support and engage others essential to project success. You will gain hands-on experience with tools for scoping (defining the work to be done) of a project and managing team engagement. These tools include a team protocol, communications plan and step-by-step project champion roadmap.
This workshop is recognized by the Project Management Institute (PMI)®. It counts towards the PDUs (Professional Development Units) / contact hours required to attain or maintain Project Management Professional (PMP)® or another PMI designation.
PDUs are based on training hours completed by the student and are only credited to students who attend 90% of the course.
Starting a process improvement or Lean project
Involving the right people
Building buy-in and collaboration
Writing a BPI or Lean project charter
Developing a communication plan
Understanding and using BPI or Lean related tools such as process selection matrix, Process Improvement Desirability Matrix, strategy deployment and process audit report
- Anyone who is or wishes to be responsible for successful Lean initiatives. This workshop is designed for employees at any level looking to develop the skills necessary to get a project started and/or oversee its successful deployment.
Jeffry Morgan, M.Ed., has spent the last 3 decades running the third largest cultural touring agency worldwide and has done business in more than one-third of the world. Jeffry’s keen sense of observation and formal background in teaching make him particularly gifted at expressing leadership and management principles through examples and language that all of us can relate to. He has authored a compendium of management and leadership techniques as well as numerous articles.
Daniel Wong, BSc, MBA, PMP, PSM I, has specialized in IM/IT for more than 25 years, in both the private and public sectors and has consulted in the not-for-profit and charitable organizations. He draws on his experience in program delivery, people development, financial management and inter-ministerial partnerships.
Daniel is recognized as a seasoned project manager and scrum master where he has led various technical teams to deliver complex IT projects and business transformation in a large-scale decentralized operational and multi-client organization.
In addition, he has noteworthy experience in internal audit, environmental data analysis and coaching in continuous improvement, performance management and strategic thinking. Daniel is particularly effective in building partnerships between business and IT communities.
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