Business Process Improvement for Personal Efficiency
Prerequisite: Business Process Improvement: An Introduction
This one-day course is built around the Lean tools that were applied to organizational processes in the introductory course. Here, we will apply them to personal use and deal with the obstacles that diminish productivity. We will explore the 5S process and other variations of the Lean model to eliminate inefficiencies and enhance our ability to produce more with the same (or less) effort, reducing stress as we regain control over our workload.
Using work-related simulations, we will apply the tools and techniques to get start-to-finish evaluation and streamlining of the work to be done. We will look at managing workflow, tackling complex or longer tasks, and adding strategies to deal with productivity thieves, to deliver more value to citizens or clients, while applying Lean on a personal level.
* This course is recognized by the Project Management Institute (PMI)®. It counts towards the PDUs (Professional Development Units) / contact hours required to attain or maintain Project Management Professional (PMP)® or another PMI designation.
PDUs are based on training hours completed by the student and are only credited to students who attend 90% of the course.
5S tool (sort, set in order, shine, standardize, sustain)
Managing our work (documents, tasks, projects, emails, meetings, workspace)
Productivity thieves: multitasking, distractions
Productivity tips and tricks
- This workshop is designed for frontline through to senior management employees looking to enhance their own productivity
Daniel Wong, BSc, MBA, PMP, PSM I, has specialized in IM/IT for more than 25 years, in both the private and public sectors and has consulted in the not-for-profit and charitable organizations. He draws on his experience in program delivery, people development, financial management and inter-ministerial partnerships.
Daniel is recognized as a seasoned project manager and scrum master where he has led various technical teams to deliver complex IT projects and business transformation in a large-scale decentralized operational and multi-client organization.
In addition, he has noteworthy experience in internal audit, environmental data analysis and coaching in continuous improvement, performance management and strategic thinking. Daniel is particularly effective in building partnerships between business and IT communities.
Kate Wetherow, BFA, PMP, has over 15 years not-for-profit experience in education and operations at organizations at the community, national and international levels. Kate has a unique blend of skills as a knowledge management specialist, project manager and Lean Green Belt in business process improvement. Her particular expertise is in organizational learning, where she works to strengthen integration among departments, improve workflow efficiency and apply collaborative tools to facilitate seamless information exchange. Kate coordinates the Ottawa Knowledge Mobilization Community of Practice.
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