Knowledge Management

Knowledge fuels any successful organization. But the most vital knowledge is often intangible and cannot be captured easily or documented directly. It resides in the experience, insights, actions, and interactions of the organization’s people, not in its databases or on its servers. Increasingly, organizations recognize the need to share and use the wealth of knowledge rather than merely to find efficient ways to store terabytes of information. Enter knowledge management: the practice of ensuring that the best of what is known in the workplace is mobilized rapidly and survives employee turnover and organizational change.

Program Overview

Our Certificate in Knowledge Management is crafted to address the need for consistency and quality of training in knowledge management. With the sharp focus on real-world application that our training is known for, the program delivers insights into the current state of the knowledge environment and teaches cutting-edge practices for knowledge management. You will learn from acclaimed trainers who are practicing experts in the field. After completing the program, you will hold a certificate to demonstrate your knowledge.

Learning Outcomes

At the end of this program, participants will be able to:
  • Understand the knowledge environment and the concept of knowledge management
  • Use tools, streamlined methods, and best practices for knowledge translation
  • Create an effective strategy to use research before its shelf life expires
  • Measure the success of knowledge management efforts
  • Choose the right technological tools
  • Produce plain language communication products
  • Break down the barriers that hinder collaboration and information sharing
  • Think strategically

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