Featured Instructor
Elva Keip has designed and delivered workshops in the adult education field for over 25 years. She relies on her experience and extensive research, along with her dynamic presence and sense of humour, to provide superb training in a variety of areas, such as facilitation, writing (basic, advanced and web), competencies interviewing, policies and procedures, and briefing notes. A key focus in all her workshops is the effective use of plain language. Elva also offers one-on-one coaching for individuals who prefer a personal approach to their skills development.
Caroline Gravel, M.Sc., M.A., is a professional writer and publications manager with more than 17 years’ experience acquired in Canada and abroad. As a publications manager, she has led a variety of large projects ranging from complete website overhauls to writing technical guidance in support of government regulations. She facilitates writing workshops at the University of Ottawa Professional Development Institute, and has taught Business writing, Technical writing and Writing for the Web at the University of Ottawa’s Département de français.