Description

Design Thinking is a facilitated collaborative, evidenced based process. It is not a top-down change management tool. Design Thinking rests on a simple premise: alternatives, and ideally improvements, are always possible. Informed by Human Centred Design, Design Thinking tests assumptions and creates space for innovation. At its core, Design Thinking facilitates stakeholder input to identify problems and inform the intentional selection of solutions that are desirable, feasible and viable.

In this interactive course, participants will examine the features of Design Thinking, its use and the role it can play in creating or supporting cultures of engagement, learning and innovation.

Please be prepared to go outside. We will go outside in order to apply some of the Design Thinking techniques learned in the course. For in-person courses, please inform the Professional Development Institute as soon as possible if you require any mobility accommodations.

Learning Outcomes

At the end of this course, participants will be able to:
  • Understand the different stages of the Design Thinking process
  • Explore the benefits of Design Thinking and Human Centred Design
  • Contrast Design Thinking with other methods
  • Identify when Design Thinking is appropriate

Duration

12 hours

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Instructor

David Elliott is an experienced performance improvement designer, facilitator and coach. He helps teams and individuals reach their goals effectively and efficiently by delivering focus and clarity. David has been active in the field of Design Thinking since 2017 and offering this course since 2019. He has also been offering leadership coaching since 2022. After completing his master’s degree in 1999, David has worked and volunteered in Canada, Italy, and Vietnam, collaborating with organizations like the United Nations, United Way Toronto, ORBIS, the Canadian higher education sector and the public service.