Leading Teams


In today’s workplace, there is an expectation for individuals to work cohesively together as teams. Yet, the effectiveness of teams can be inconsistent. What differentiates a high-performing team from one characterized as under-performing? What is the role of leadership in these two divergent outcomes? What can you do to become a more effective leader managing a high-performing team?

This two-day interactive workshop supports participants in developing their self-awareness through the development of critical skills to support them in effectively leading their teams to a higher level of performance, cohesion and sustainability, through continuous learning and improvement.



  • Identify and explain the stages of team development and the management responsibilities in relation to each stage
  • Recognize team problems and approaches to resolve them
  • Identify potential barriers to team motivation and develop strategies to foster increased engagement
  • Adjust your leadership approach dependent upon people and situational variables
  • Structure and provide feedback, both positive and negative
  • Identify, and subsequently avoid, ineffective leadership behaviours



  • Those interested in developing their understanding of leadership, management and communication;
  • Managing their teams more effectively to maximize business outcomes;
  • Updating their leadership skills; along with Managers / team leaders/ supervisors who are new to their leadership role or leading a new team;
  • Project / Program Managers; and Individuals who aspire to become a Team Leader/Manager.



12 hours



  • $1095 (plus tax)


Featured Instructor

Carole Norton, M.A., PCC, CPCC, is a leadership and organizational development coach with significant management and executive experience across various public sector organizations.  It was Carole’s curiosity in relation to high performance and organizational culture that led her to obtain coaching certifications from the International Coaching Federation (ICF) along with other institutions including the Co-Active Training Institute (CTI). Carole coaches professionals, both individually & in groups, in the areas of leadership and performance effectiveness, emotional intelligence, along with organizational culture including change and conflict management, and communication effectiveness. Carole also instructs and delivers leadership-focused workshops.   She is certified to administer and interpret various psychometric tools (e.g. EQi2.0/360, Lumina Leader/360 & Spark).


Excellent course; great information! I thought the role-playing exercises were very helpful.  


Event CodeTitleBegin DateEnd DateTermDelivery MethodRegister to Event
P01262301ALeading Teams1/16/20231/19/2023WinterOnlineRegister to Event
P01262303ALeading Teams3/13/20233/14/2023WinterIn PersonRegister to Event