Carole Norton, M.A., PCC, CPCC, is a leadership and organizational development coach with significant management and executive experience across various public sector organizations. It was Carole’s curiosity in relation to high performance and organizational culture that led her to obtain coaching certifications from the International Coaching Federation (ICF) along with other institutions including the Co-Active Training Institute (CTI). Carole coaches professionals, both individually & in groups, in the areas of leadership and performance effectiveness, emotional intelligence, along with organizational culture including change and conflict management, and communication effectiveness. Carole also instructs and delivers leadership-focused workshops. She is certified to administer and interpret various psychometric tools (e.g. EQi2.0/360, Lumina Leader/360 & Spark).