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Stephen Covey's bestseller The 7 Habits of Highly Effective People argues that the single most important behaviour for maintaining successful work relationships is to "seek to understand" before "seeking to be understood". To establish credibility and influence outcomes, you need to distinguish yourself as an excellent and credible communicator in all areas: one-on-one, in small groups, in front of audiences, in meetings, when facing difficult situations, and in more formal social situations. Fortunately, the ability to communicate well - to be convincing and persuasive, where and when it counts - can be acquired.
This workshop provides participants with the knowledge, skills and practice to communicate with credibility, confidence and ease in a variety of workplace situations.
12 hours
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Jean Brun, better known as JJ "The Retired Spy," JJ Brun is a global leader in communication and relationship development, having acquired more than 21,000 hours of practice in the field of human behavior.
In these interactive, dynamic and eye-opening sessions, world-class communicator JJ Brun, demonstrates why people feel, think and act the way they do.
His audience gains valuable knowledge to improve interpersonal skills and learn the secrets of effective collaboration in the workplace to thereby celebrate differences in people versus tolerating them.