Description
Stephen Covey's bestseller The 7 Habits of Highly Effective People argues that the single most important behaviour for maintaining successful work relationships is to "seek to understand" before "seeking to be understood". To establish credibility and influence outcomes, you need to distinguish yourself as an excellent and credible communicator in all areas: one-on-one, in small groups, in front of audiences, in meetings, when facing difficult situations, and in more formal social situations. Fortunately, the ability to communicate well - to be convincing and persuasive, where and when it counts - can be acquired.
This workshop provides participants with the knowledge, skills and practice to communicate with credibility, confidence and ease in a variety of workplace situations.
Learning Outcomes
- A fresh look at leadership
- Leadership and leadership styles
- Understanding how communication and trust can build strong relationships and get the job done Influencing authentically
- Using eye contact, gestures and body language naturally and powerfully
- Navigating difficult situations with confidence
- Communicating successfully
Duration
12 hours
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