Description

Delivering effective feedback is an essential skill for any professional environment. Feedback helps us improve performance, build cohesive teams, and meet our goals. We often avoid giving constructive feedback because of the potential for hurting others’ feelings or having a negative impact on our relationships with colleagues. However, giving quality feedback can help us build trust, stimulate creativity, and foster positive work environments.

In this course you will gain simple and effective tools to make giving and receiving constructive feedback a positive experience for those involved. You will learn how to make feedback clear and actionable while approaching conversations collaboratively. Participants will gain practical and effective strategies that can be applied and practiced immediately.

Learning Outcomes

  • Understanding constructive feedback as a tool for building positive relationships and achieving organizational goals.
  • Overcoming barriers to providing and receiving feedback.
  • Crafting feedback that is clear, actionable, and not personal towards others.
  • Applying a feedback model for planning and delivering feedback effectively.
  • Receiving feedback as an opportunity for personal growth and development.
  • Managing different perspectives and emotions in difficult conversations.
  • Identifying opportunities to continuously improve our skills in giving and receiving feedback.

Duration

6 hours

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Leah De Vellis is an instructor with over 14 years experience in education and corporate training. She specializes in leadership development and helps individuals grow the skills and confidence to be successful leaders. Leah is an engaging speaker and instructor who focuses her workshops on building practical skills that can be immediately applied to participants’ professional lives.

I attended this course and learned so many valuable approaches that I can apply in my next role. I also learned so much from the stories shared by the other experienced managers It is an eye opener on things we say or things we do without realizing the consequences.
- Mackenzie Beacock, Public Servant at RCMP