Description

As President John F. Kennedy once said, “Let us never negotiate out of fear, but let us never fear to negotiate.” As a problem-solving process, negotiation is an essential skill in today’s ever-changing world.

This course helps participants navigate situations and challenges negotiators face. The course presents effective strategies, tools, and best practices for dealing with a variety of negotiations. At the end of this course, participants will have a better grasp of what factors can shape a negotiation process and how to handle them more effectively and efficiently.

This course builds on the concepts and strategies learned in the course Developing Your Negotiation Skills. However, it is not a prerequisite to this one.

Learning Outcomes

At the end of this course, participants will be able to:
  • Maximize potential value in negotiation
  • Assess the “zone of possible agreement”
  • Navigate multiparty negotiations
  • Overcome cross-cultural barriers
  • Manage difficult or dishonest negotiators

Duration

12 hours

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Walid Ayoub, B.Com, CPA, has designed and delivered courses for the University of Ottawa Professional Development Institute for over nine years. He has worked for over 17 years in the Federal Public Service in a variety of departments and agencies. Passionate about training, and fluently bilingual, Walid has an outstanding ability to engage his audience while promoting an environment of positive classroom interaction.