Emotional and Social Intelligence

Overview

We spend years developing our intellectual capacities. Yet, emotional intelligence is the one guiding us through the complexity of relationships we have with people with different personalities and needs. More than a trend, the focus on emotional intelligence is about making us realize the role our emotions plays in the quality of our interaction and communication with others. Emotional self-awareness, appreciation of others’ emotions and understanding of their consequences on our relationship management contribute directly to our capacity to face a variety of situations, some stressful, other motivating, and to influence others. In short, emotional intelligence redefines what is needed to succeed.

To support the in-person video learning, participants will also engage in offline learning in the form of readings and questions for reflection that will be discussed during the in-person video sessions. These readings and assignments will be given between the virtual sessions to be completed for the following day.”

During online in-person video learning, participants will also engage in offline learning in the form of readings and questions for reflection that will be discussed during the in-person video sessions. These readings and assignments will be given between the virtual sessions to be completed for the following day.

This workshop requires active participation by everyone.

Topics

• Overview of how we see others and its consequences
• Distinguishing between emotional intelligence and other forms of intelligence
• Understanding why emotional intelligence is considered a key factor of success
• Exploring behaviors from a needs’ perspective
• Looking into our emotional awareness
• Probing and deepening the five elements of emotional intelligence and their influence on performance
• Understanding the impact of emotions on communications
• Communicating with empathy and reading non-verbals
• Managing paralyzing emotions and difficult situations

Audience

• Managers, supervisors and team leaders who wish to better appreciate the role of emotional intelligence in their leadership development and their capacity to influence others

Duration

Cost

• $1095 (plus tax)

Featured Instructor

Nikki Clarke, M.A., RP, PCC, is a certified coach through the International Coaching Federation and has experience working in the public and private sector in Canada and internationally. She has provided one-on-one coaching and facilitated workshops for executives, managers and professionals in the areas of leadership, communication, emotional and social intelligence, coaching, digital wellness, effective management and stress management.  She is a Certified Digital Wellness Educator through the Digital Wellness Institute and is certified in a number of psychometric assessment tools including Lumina Leader, Lumina Leader 360, EQ-i 2.0 and EQ 360. She has delivered numerous workshops to various government departments and agencies, private sector organizations and presented at provincial and national conferences. 

Excellent material and the instructor was fabulous and knowledgeable.   

Sessions