Description
We spend years developing our intellectual capacities. Yet, emotional intelligence is the one guiding us through the complexity of relationships we have with people with different personalities and needs. More than a trend, the focus on emotional intelligence is about making us realize the role our emotions plays in the quality of our interaction and communication with others. Emotional self-awareness, appreciation of others’ emotions and understanding of their consequences on our relationship management contribute directly to our capacity to face a variety of situations, some stressful, other motivating, and to influence others. In short, emotional intelligence redefines what is needed to succeed.
To support the in-person video learning, participants will also engage in offline learning in the form of readings and questions for reflection that will be discussed during the in-person video sessions. These readings and assignments will be given between the virtual sessions to be completed for the following day.”
During online in-person video learning, participants will also engage in offline learning in the form of readings and questions for reflection that will be discussed during the in-person video sessions. These readings and assignments will be given between the virtual sessions to be completed for the following day.
This workshop requires active participation by everyone.
Learning Outcomes
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Overview of how we see others and its consequences
- Distinguishing between emotional intelligence and other forms of intelligence
- Understanding why emotional intelligence is considered a key factor of success
- Exploring behaviors from a needs’ perspective
Looking into our emotional awareness
- Probing and deepening the five elements of emotional intelligence and their influence on performance
- Understanding the impact of emotions on communications
- Communicating with empathy and reading non-verbals
- Managing paralyzing emotions and difficult situations
Duration
12 hours
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