Developing Your Negotiation Skills

Overview

Negotiation is essential to a productive work environment. It provides the mechanism for reaching agreements between people, organizations and countries. Negotiation also helps prevent conflict and improve the quality of workplace relationships.

Learn strategies focused on discovering individual perspectives and interests, and applying techniques that engage cooperation and joint problem solving. These strategies will help you put together and suggest mutually satisfying solutions in a wide variety of circumstances. By exploring your personal characteristics as they relate to negotiation, you will develop the skills required to encourage respectful relationships with colleagues and adversaries alike. At the end of this workshop, you will have a better grasp of the communication and negotiation skills that promote mutually beneficial agreements, the resolution of conflicts and the overall satisfaction of everyone concerned.

Topics

• Discovering the merits of negotiation
• Understanding the negotiation process
• Planning and preparing for negotiations
• Analysing the situation from different perspectives
• Assessing the relative power of the stakeholders in reaching a negotiated solution
• Pinpointing problems
• Communicating effectively during negotiations
• Behaviours that foster win-win solutions
• Taming the difficult negotiator
• Developing your negotiation strategy for success

Audience

• Anyone who must negotiate when problem-solving, and when working on tasks, projects, or conflict prevention

Duration

Cost

• $1095 (plus tax)

Featured Instructor

Nathan Lockhart, M.A., CEC, is a learning professional and certified executive coach with more than 20 years of experience. He has provided one-on-one coaching to executives on a range of topics related to leadership and communications. He has also delivered more than 500 workshops to organizations in the private and non-governmental sectors and to more than 60 federal departments, including all three central agencies. A former employee of Health Canada and the Privy Council Office, Nathan’s knowledge spans a number of important disciplines including public policy development, negotiation, issues management and strategic communications. He is a dynamic public speaker with a strong understanding of workplace challenges and demands facing today's professionals.

Walid Ayoub, B.Com, CPA, has designed and delivered courses for the University of Ottawa Professional Development Institute for over nine years. He has worked for over 17 years in the Federal Public Service in a variety of departments and agencies. Passionate about training, and fluently bilingual, Walid has an outstanding ability to engage his audience while promoting an environment of positive classroom interaction.

This was my first time with the University of Ottawa Professional Development Institute. it was excellent!  

Sessions