Developing Your Facilitation Skills


Even the most successful groups or teams may not know how to solve a problem or address a difficult issue. A skilled facilitator can assist in these and other situations by helping groups and teams work effectively so that they can identify and develop shared solutions.

An essential element of facilitation is establishing and following a process so individuals can hear and understand others and be heard and understood at the same time. As facilitation can significantly increase group and team productivity and performance, the ability to facilitate is an essential competency for anyone who wants to better work with and lead others.

Through a combination of practical lessons, discussions, and hands-on experiential exercises, participants will enhance both their knowledge of facilitation and ability to facilitate.



  • Facilitation continuum
  • Steps in facilitation
  • Essential facilitator behaviours and skills
  • Facilitation stages: how to use the process to achieve results
  • Stages of group development and facilitator role at each stage
  • Addressing difficult participant behaviour
  • Troubleshooting specific situations



  • Anyone who may be called upon to facilitate an activity
  • Anyone who wants to enhance their ability to work with and lead others



12 hours



  • $1095 (plus tax)


Featured Instructor

Nathan Lockhart, M.A., CEC, is a learning professional and certified executive coach with more than 20 years of experience. He has provided one-on-one coaching to executives on a range of topics related to leadership and communications. He has also delivered more than 500 workshops to organizations in the private and non-governmental sectors and to more than 60 federal departments, including all three central agencies. A former employee of Health Canada and the Privy Council Office, Nathan’s knowledge spans a number of important disciplines including public policy development, negotiation, issues management and strategic communications. He is a dynamic public speaker with a strong understanding of workplace challenges and demands facing today's professionals.



Event CodeTitleBegin DateEnd DateTermDelivery MethodRegister
P00562309ADeveloping Your Negotiation Skills9/20/20239/22/2023AutumnOnlineRegister