Description

In a perfect world, there is always enough time to think things through and communicate with calm and confidence—but what about when the pressure is on? Reputations are won and lost in unexpected and stressful situations, where careful planning is impossible and the ability to “think on your feet” can make all the difference.

Whether you’re talking to a journalist, pitching to the C-suite, wooing a potential customer, running a meeting—or just called upon to speak up in one—this course will help you to say it right the first time, every time.

This one-day course uses real-life scenarios and a crisis simulation tool to help participants build efficient and impactful communication skills that can be leveraged in their personal and professional lives.

Learning Outcomes

At the end of this course, participants will be able to:
  • Learn the tools to communicate clearly, effectively and with impact
  • Leverage story telling to capture both the heart and the mind of your audience
  • Experience navigating uncertainty in a fast-changing situation
  • Exercise your communication skills under pressure

Duration

6 hours

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Raphael Renaux is a global management expert with 20 years of business leadership experience in Canada, Europe, the Middle East, India and East Asia. Throughout his career, Raphael has designed and implemented managerial strategies for multi-cultural and multi-disciplinary teams and served as a facilitator, lecturer and coach on corporate and academic forums. His research interests focus on successful team building and healthy team dynamics.